Helm Experts
When AI isn't enough,reach a real marine expert.
Connect with trusted marine experts, technicians, freelance engineers, specialists, and other experienced professionals through the Helm AI ecosystem.
Helm Experts is being prepared. Applications from marine professionals are open now.
How escalation will work
Ask → Understand → Connect with expertise → Resolve
- 1
Ask
Describe the situation in Ask Helm AI or BoatMD.
- 2
Understand
Helm AI narrows the system, the equipment and what evidence is missing.
- 3
Connect with expertise
When human judgement is needed, the session carries your vessel context to a professional.
- 4
Resolve
Findings, guidance and any work carried out stay on your vessel record.
The human layer of Helm AI, built with the same care as the rest.
Verified professionals, real credentials, and full context from your vessel record — so advice starts from what your boat actually is. Tell us what you’d want from Helm Experts in the Feedback Center; we read every note.
What’s in build
- AI Expert Match from any BoatMD diagnosis
- Verified credentials, insurance and references
- Sessions carrying your vessel context automatically
- Transparent hourly rates, no placement bidding
Planned formats
How consultations will work
Live chat
Fast written guidance with photos, alarm codes and readings attached.
Voice call
Talk it through while you're standing in the engine room.
Secure video
Show the fault live and be walked through it, step by step.
In person
Bring a specialist to the boat when hands-on work is needed.
For marine professionals
Applications are open now
Technicians, freelance and chief engineers, electricians and specialists can prepare their Helm AI profile through the Partner Portal today. Verified professionals will be first in the network when Helm Experts goes live.
Trust & vetting
Every Helm Expert will be verified before they ever join a session.
Short application
Tell us your experience, the systems you cover and the brands you know. A few minutes, no interview.
Credential check
We review your certifications, factory training and licences from the details and links you provide.
Verified & live
Approved in 1–3 business days. Your verified profile goes live across Helm AI straight away.
Sessions will be private to you and your engineer, with documents stored encrypted and opened only through short-lived signed links.
Meanwhile, Helm Parts and Helm Service are fully operational — find parts and book verified service providers today.